Privacy Policy

Your Rights to Access or Delete Data

You may request a copy of the personal data we hold about you by contacting us through the site’s contact page. We will provide this information in a clear and accessible format. You can also ask us to delete your data at any time via the same contact form. We will comply with your request in line with Malaysia’s personal data protection law, unless we are required to retain it by legal obligation.

How Long Records Are Kept

Contact form messages and their associated data are retained only as long as needed to resolve your enquiry. Once the matter is closed, the records are deleted. Server logs are stored for a limited period, typically a few months, after which they are automatically purged. We delete any data when it is no longer required for the purposes described.

Cookies and Turning Them Off

The site uses cookies to remember your preferences and analyse traffic. These small files help the platform function smoothly and allow us to understand which pages are popular. If you disable cookies in your browser, some features of the site may not work as intended. You may still browse the platform, but personalised settings and certain interactive elements could be affected.

Why Each Type Is Held

Contact form submissions are held solely to respond to your enquiry. Without this information, we cannot reply to your message or address your request. Server logs are kept for security and troubleshooting purposes. They help us detect unauthorised access, monitor site performance and improve your experience on the lobby.

What We Collect and When

When you use the contact form on the site, you submit your name, email address and message. This information is provided voluntarily when you reach out to us. Our web server also automatically records your IP address, browser type and the pages you view. This data is logged every time you visit the platform, regardless of whether you submit a form.